{"id":3270,"date":"2023-03-15T15:16:38","date_gmt":"2023-03-15T18:16:38","guid":{"rendered":"https:\/\/blog.wilso.com.br\/2023\/03\/15\/como-estimular-boas-praticas-em-sua-empresa-copy\/"},"modified":"2023-03-15T15:21:08","modified_gmt":"2023-03-15T18:21:08","slug":"dia-do-consumidor-como-aproveitar-a-data-para-faturar-mais","status":"publish","type":"post","link":"https:\/\/blog.wilso.com.br\/?p=3270","title":{"rendered":"Dia do Consumidor: como aproveitar a data para faturar mais"},"content":{"rendered":"<section  class='av_textblock_section av-ldxivw8f-899d253e4d7748a2cdd8b80bbc84ed5d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3272 size-full\" src=\"http:\/\/blog.wilso.com.br\/wp-content\/uploads\/2023\/03\/WhatsApp-Image-2023-03-15-at-14.10.20.jpeg\" alt=\"\" width=\"1500\" height=\"650\" srcset=\"https:\/\/blog.wilso.com.br\/wp-content\/uploads\/2023\/03\/WhatsApp-Image-2023-03-15-at-14.10.20.jpeg 1500w, https:\/\/blog.wilso.com.br\/wp-content\/uploads\/2023\/03\/WhatsApp-Image-2023-03-15-at-14.10.20-300x130.jpeg 300w, https:\/\/blog.wilso.com.br\/wp-content\/uploads\/2023\/03\/WhatsApp-Image-2023-03-15-at-14.10.20-1030x446.jpeg 1030w, https:\/\/blog.wilso.com.br\/wp-content\/uploads\/2023\/03\/WhatsApp-Image-2023-03-15-at-14.10.20-768x333.jpeg 768w, https:\/\/blog.wilso.com.br\/wp-content\/uploads\/2023\/03\/WhatsApp-Image-2023-03-15-at-14.10.20-705x306.jpeg 705w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">No dia 15 de mar\u00e7o, comemoramos no Brasil o Dia do Consumidor. Criada inicialmente para garantir e relembrar os direitos dos consumidores, a data vem ganhando cada vez mais espa\u00e7o no calend\u00e1rio dos lojistas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depois dos gastos com o Natal, f\u00e9rias de ver\u00e3o e volta \u00e0s aulas, mar\u00e7o se tornou um m\u00eas com poucas vendas e a data ficou famosa como uma boa oportunidade de aumentar o faturamento no primeiro trimestre do ano. Muitos lojistas t\u00eam seguido a tend\u00eancia de tornarem o Dia do Consumidor na semana e at\u00e9 mesmo o \u201cm\u00eas do consumidor\u201d, ficando a crit\u00e9rio de cada empreendimento, de acordo com o que funciona melhor com cada p\u00fablico.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">E pensando em ajudar voc\u00ea a decolar com suas vendas, separamos algumas \u201cdicas\u201d valiosas para faz\u00ea-lo vender ainda mais no m\u00eas de mar\u00e7o e valorizar seus clientes.<\/span><\/p>\n<p><b>Ofere\u00e7a descontos e condi\u00e7\u00f5es especiais<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u00c9 do conhecimento de todos que poucas coisas agradam mais o consumidor do que um desconto. Seja pequeno ou grande, o cliente precisa saber que o desconto \u00e9 real e est\u00e1 sendo beneficiado financeiramente com isso.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00c9 importante ressaltar que se n\u00e3o for poss\u00edvel oferecer descontos verdadeiros, \u00e9 melhor ser honesto com seu cliente e dar outra vantagem, como programa de pontos ou at\u00e9 mesmo os descontos progressivos. Nada afasta mais seu cliente do que ele se sentir enganado. Calcule bem seus valores e estude o que pode ser feito para que ambos os lados saiam ganhando.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Outra alternativa para quem n\u00e3o consegue oferecer grandes descontos \u00e9 melhorar e facilitar as condi\u00e7\u00f5es de pagamento. Muitas vezes o cliente prefere pagar um valor alto em v\u00e1rias vezes no cart\u00e3o do que ganhar aquele desconto grande no pagamento \u00e0 vista.<\/span><\/p>\n<p><b>D\u00ea vantagens no frete<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Pesquisas apontam que o valor do frete de um pedido \u00e9 um fator que afeta diretamente a decis\u00e3o de compra do indiv\u00edduo. Em 2022, 62% dos pedidos feitos durante a semana do consumidor tiveram frete gr\u00e1tis, de acordo com o relat\u00f3rio da empresa All in*.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Logo, se for poss\u00edvel, ofere\u00e7a essa vantagem. Caso seja dif\u00edcil, tente oferec\u00ea-la em algumas ocasi\u00f5es espec\u00edficas como para novos clientes, compras acima de um determinado valor ou para certas regi\u00f5es geogr\u00e1ficas.<\/span><\/p>\n<p><b>Planeje suas a\u00e7\u00f5es e invista na divulga\u00e7\u00e3o<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Em todas as \u00e1reas do seu neg\u00f3cio, o planejamento \u00e9 essencial e aqui n\u00e3o seria diferente. Pense na campanha com anteced\u00eancia e em cada passo da divulga\u00e7\u00e3o.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Diversas vezes, as lojas oferecem boas vantagens, mas n\u00e3o t\u00eam ampla divulga\u00e7\u00e3o para o p\u00fablico, resultando em insucesso de vendas. O cliente precisa ser atra\u00eddo pela sua comunica\u00e7\u00e3o e ter conhecimento do que ele pode ganhar comprando com voc\u00ea.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Utilize as plataformas gratuitas dispon\u00edveis no mercado com as redes sociais. Se poss\u00edvel, invista dinheiro na sua divulga\u00e7\u00e3o com posts patrocinados, an\u00fancios no Google, em outdoor e r\u00e1dio, sempre pensando no formato de conte\u00fado que o seu p\u00fablico mais consome.<\/span><\/p>\n<p><b>Ofere\u00e7a bom atendimento<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Infelizmente \u00e9 muito comum ver consumidores se queixando de terem recebido um atendimento ruim e se depararem com equipes que s\u00e3o ineficientes na resolu\u00e7\u00e3o de problemas. Todo esse descontentamento poderia ser evitado com um staff preparado e pronto para oferecer uma boa experi\u00eancia ao cliente.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vale ressaltar que essa experi\u00eancia deve ser completa, mesmo ap\u00f3s o cliente j\u00e1 ter finalizado a compra. O p\u00f3s-venda \u00e9 t\u00e3o importante quanto a pr\u00e9, pois refor\u00e7a a reputa\u00e7\u00e3o do seu neg\u00f3cio e fideliza os clientes, fazendo com que se torne um verdadeiro embaixador da marca.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agora que voc\u00ea j\u00e1 tem um bom panorama de como alavancar suas vendas neste Dia do Consumidor, conte com a Wilso para renovar seu estoque e sempre oferecer as melhores marcas. Vai ser uma honra ser seu parceiro em mais uma ocasi\u00e3o especial.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">* refer\u00eancia: <\/span><a href=\"https:\/\/drive.google.com\/file\/d\/1ZR906w-TrkRmZVSdiJpaY3CgsPn8vDUB\/view\"><span style=\"font-weight: 400;\">https:\/\/drive.google.com\/file\/d\/1ZR906w-TrkRmZVSdiJpaY3CgsPn8vDUB\/view<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/em><\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":3272,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-3270","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dia do Consumidor: como aproveitar a data para faturar mais - 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